Privacy Policy

Privacy Policy

This Privacy Policy outlines how ArtisanEdge.co (referred to as “the Website,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit artisanedge.co (the “Website”), use our services, make a purchase, or otherwise interact with us regarding the Website (collectively, the “Services”). In this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, a visitor to the Website, or another individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. The revised Privacy Policy will be posted on the Website, and the “Last Updated” date will be adjusted accordingly.

How We Collect and Use Personal Information

To provide our Services, we collect information as follows:

Information You Provide Directly

Contact Information: Name, address, phone number, and email address.

Order Information: Billing address, shipping address, payment confirmation, email address, and phone number.

Account Details: Username, password, security questions, or other security-related information.

Purchase Information: Items you purchase, view, or save.

Customer Support Information: Data you provide when making inquiries or contacting support.


Information Collected Automatically

Usage Data: Information about your interactions with our Website (e.g., IP address, browser details, device information, location data).

Cookies and Similar Technologies: Used to save your preferences and analyze Website usage.


Information from Third Parties

Service Providers: Data from platforms like Shopify or payment processors for order processing.

Marketing Partners: Information used for advertising purposes, such as data from social media ads.

How We Use Personal Information

We use your personal information for the following purposes:

Providing Products and Services: Processing orders, handling payments, shipping, and managing returns.

Marketing and Advertising: Sending emails, SMS, or other communications as permitted by law.

Security and Fraud Prevention: Protecting against fraudulent activities and securing the Website.

Customer Support and Service Improvement: Responding to inquiries and optimizing the Website.

Cookies

We use cookies to: Ensure Website functionality Conduct analytics Improve user experience

You can adjust your browser settings to block cookies, though some Website features may become limited.

Sharing Personal Information

We may share your personal information with:

Service Providers: IT providers, payment processors, and logistics partners.

Business and Marketing Partners: For advertising or service delivery purposes.

Legal Obligations: In response to subpoenas, legal requirements, or security incidents.

Your Rights

Depending on your residence, you may have the following rights:

Right to Access: Review the data we hold about you.

Right to Deletion: Request the deletion of your data.

Right to Correction: Correct inaccurate data.

Right to Object: Oppose data processing or sharing.

Right to Withdraw Consent: Revoke your consent to data processing.


To exercise these rights, please contact us at info@artisanedge.co.

Security and Data Retention

We implement appropriate security measures to protect your personal data. Data is retained only as long as necessary to provide the Services or comply with legal obligations.

Contact

If you have questions about this Privacy Policy, you can reach us at:
Email: info@artisanedge.co

ArtisanEdge.co is responsible for the processing of your personal data.