Terms and Conditions (T&Cs)
Welcome to ArtisanEdge.co!
These Terms and Conditions ("T&Cs") govern your use of our website, https://artisanedge.co (the "Website"), and the purchase of our products and services (the "Services"). By accessing or using the Website, you agree to these T&Cs. If you do not agree, please refrain from using the Website.
1. General Information
Email: info@artisanedge.co
2. Use of the Website
To use the Website, you must:
Be at least 18 years old or have the consent of a legal guardian.
Provide accurate and complete information when creating an account or making a purchase.
Not use the Website for illegal activities, harm others, or violate laws.
We reserve the right to suspend or terminate accounts or restrict access to the Website for violations of these T&Cs.
3. Products and Pricing
Product Descriptions: We strive for accuracy, but minor variations in color or texture may occur due to the natural materials used in our kitchen tools and other products.
Prices: All prices are listed in [insert currency] and include applicable VAT unless otherwise stated. Shipping costs are calculated at checkout.
Availability: While we aim to keep all listed products in stock, availability may vary. If a product is unavailable after your order, we will notify you and offer a refund or alternatives.
4. Orders and Payments
Order Confirmation: You will receive a confirmation email after placing your order. However, this does not constitute order acceptance. We reserve the right to cancel or decline orders at our discretion (e.g., due to fraud or pricing errors).
Payment Methods: We accept major credit cards, PayPal, and other methods displayed on the Website. Payments are securely processed.
Ownership: Products remain our property until full payment is received.
5. Shipping and Delivery
Delivery Times: Estimated delivery times are shown at checkout but are not guaranteed and may vary due to unforeseen circumstances (e.g., customs clearance, weather).
Shipping Regions: We currently deliver to [insert shipping regions]. Please contact us if your location is not listed.
Customs Fees and Taxes: International orders may incur customs fees or taxes, which are the customer's responsibility.
6. Returns and Refunds
Our refund policy applies to all returns. Key points include:
Returns must be requested within 30 days of delivery.
Products must be unused, in their original packaging, and accompanied by proof of purchase.
Refunds will be issued to the original payment method. Shipping fees are non-refundable.
For detailed information, please refer to our Refund Policy.
7. Intellectual Property
All content on the Website, including images, text, logos, and designs, is the property of ArtisanEdge.co and protected by copyright laws. Content may not be copied, distributed, or reproduced without prior written consent.
8. Limitation of Liability
To the extent permitted by law, ArtisanEdge.co is not liable for:
Indirect or consequential damages resulting from Website use.
Delays or failures caused by events beyond our control (e.g., natural disasters, strikes).
Our total liability is limited to the amount you paid for the relevant product or service.
9. Governing Law
These T&Cs are governed by the laws of the Republic of Ireland. Disputes will be resolved in Irish courts unless mandatory consumer protection laws dictate otherwise.
10. Changes to the T&Cs
We may update these T&Cs periodically. The latest version will always be available on our Website. Continued use of the Website constitutes acceptance of the updated T&Cs.
11. Contact
For questions or concerns about these T&Cs, please contact us:
Email: info@artisanedge.co